Privacy policy

Privacy Policy

Last updated: April 18, 2026

Kroome manages this store and website, including all data, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Kroome uses technology provided by Shopify to deliver the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or carry out any other transaction through the Services, or when you otherwise communicate with us.

In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and how your personal information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean any data that identifies you or that can reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified data.

Depending on how you interact with the Services, your location, and applicable law, we may collect or process the following categories of personal information:

  • Contact details: name, address, billing address, shipping address, phone number, email
  • Financial information: credit/debit card numbers, payment details, transaction data
  • Account information: username, password, security questions, preferences
  • Transaction information: viewed, added, saved, purchased, returned, or canceled items
  • Communications: messages sent to customer service or other communications
  • Device information: IP address, browser, device, and identifiers
  • Usage information: interaction with the Services

Sources of Personal Information

We may collect personal information from:

  • Directly from you (account creation, purchases, communication)
  • Automatically (cookies, device data, browsing activity)
  • Service providers acting on our behalf
  • Partners or third parties

How We Use Your Personal Information

We may use your personal information for:

Providing and Improving Services

To process orders, manage accounts, deliver products, provide support, and personalize your experience.

Marketing and Advertising

To send promotional emails, messages, or ads, including personalized advertising based on your activity.

Security and Fraud Prevention

To protect accounts, detect fraud, and ensure secure transactions.

Communication

To respond to inquiries and maintain our relationship with you.

Legal Compliance

To comply with applicable laws and legal processes.

How We Disclose Personal Information

We may disclose your personal information:

  • With Shopify and service providers (payments, hosting, analytics, shipping)
  • With marketing and advertising partners
  • When you request or consent
  • Within our corporate group
  • In business transactions (e.g., mergers) or legal obligations

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to provide and improve the Services.

Your data may be transferred to Shopify and third parties located in other countries. Shopify may also use data from interactions with multiple stores to enhance its services.

To learn more, see Shopify’s Privacy Policy: https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for their privacy practices or content. Information shared publicly may be visible to others without limitation.

Children’s Data

The Services are not intended for minors, and we do not knowingly collect their personal data. If a minor has provided data, please contact us for removal.

Security and Data Retention

No security system is completely secure. We recommend avoiding insecure channels for sensitive data.

We retain personal information only as long as necessary for providing Services, legal compliance, or dispute resolution.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your data
  • Delete your data
  • Correct inaccurate data
  • Request data portability
  • Object to data processing or targeted advertising

You may also:

  • Unsubscribe from marketing emails
  • Withdraw consent (where applicable)

Residents of the UK or EEA may have additional rights, including restricting processing.

Complaints

If you have concerns about how your data is handled, contact us. You may also file a complaint with your local data protection authority.

International Transfers

Your data may be transferred outside your country. When transferring outside the EEA or UK, we use safeguards such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on this website with a revised “Last updated” date.

Contact

If you have any questions or wish to exercise your rights, contact us at:

Email: kroomestore@gmail.com

For data protection purposes, we are the data controller of your personal information.