Terms of service
GENERAL INFORMATION
Welcome to Kroome! The terms “we”, “us” and “our” refer to Kroome. Kroome operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Kroome is powered by Shopify, which enables us to provide the Services.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms carefully, as they include important information about your legal rights, including warranties, disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use or access the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for your minor dependents to use the Services.
To use the Services, you may be required to provide personal information such as your email, billing, payment, and shipping details. You agree that all information provided is accurate, complete, and up to date.
You are solely responsible for maintaining the confidentiality of your account credentials and all activity under your account. You may not transfer or assign your account to another person.
SECTION 2 – OUR PRODUCTS
We strive to display our products as accurately as possible. However, colors and appearance may vary depending on your device and settings.
We do not guarantee that products will meet your expectations exactly as displayed.
We reserve the right to modify product descriptions, discontinue products, and limit quantities at any time.
SECTION 3 – ORDERS
When placing an order, you are making an offer to purchase. We reserve the right to accept or reject any order at our discretion.
Orders are not accepted until confirmed by us and payment has been processed.
You should review your order carefully, as cancellations may not be possible once accepted.
Returns and exchanges are governed by our Refund Policy.
You confirm that purchases are for personal use and not for resale.
SECTION 4 – PRICES AND BILLING
Prices and promotions may change without notice.
The price charged will be the one in effect at the time of purchase and confirmed via email.
Prices do not include taxes, shipping, or customs fees unless stated otherwise.
You agree to provide accurate billing and payment information and authorize charges accordingly.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping delays. Delivery times are estimates only.
Once the product is handed over to the carrier, the risk of loss transfers to you.
SECTION 6 – INTELLECTUAL PROPERTY
All content within the Services (texts, images, logos, videos, etc.) is the property of Kroome or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, or use any content without prior written consent.
All trademarks, including those of Shopify, belong to their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties.
Use of such tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for their content or practices.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify, but all purchases are made directly with Kroome.
You agree that Shopify is not responsible for any transactions or issues arising from your purchases.
SECTION 10 – PRIVACY POLICY
Your personal data is handled according to our Privacy Policy and may also be subject to Shopify’s Privacy Policy.
SECTION 11 – COMMENTS
By submitting comments or content, you grant us a worldwide, royalty-free license to use, modify, and distribute it.
You are responsible for ensuring your content does not violate any laws or third-party rights.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors and update information at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful, abusive, fraudulent, or harmful purposes.
We may suspend or terminate your access if you violate these Terms.
SECTION 14 – AGENTS
Automated tools or agents must identify themselves and comply with all applicable requirements.
We may restrict or block such access.
SECTION 15 – TERMINATION
We may terminate your access at any time without notice.
Certain provisions will survive termination.
SECTION 16 – DISCLAIMER OF WARRANTIES
Services and products are provided “as is” and “as available” without warranties of any kind.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, we are not liable for indirect or consequential damages arising from your use of the Services.
SECTION 18 – INDEMNIFICATION
You agree to indemnify and hold harmless Kroome and Shopify from any claims arising from your breach of these Terms.
SECTION 19 – SEVERABILITY
If any provision is deemed invalid, the remaining provisions remain in effect.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver.
These Terms constitute the entire agreement between you and us.
SECTION 21 – ASSIGNMENT
You may not assign your rights without our consent. We may assign ours freely.
SECTION 22 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Kroome is based.
SECTION 23 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 24 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services implies acceptance.
SECTION 25 – CONTACT INFORMATION
For questions regarding these Terms, contact us at:
KROOME STORE
kroomestore@gmail.com