Shipping policy
Shipping Policy
Thank you for shopping with us. Below you will find information about how we handle order shipments.
Order Processing
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after order confirmation.
Once your order has been processed, you will receive a confirmation email with shipping details.
Shipping Times
The estimated delivery time is 7 to 10 business days from the date the order is shipped.
Please note that these are estimated delivery times and may be affected by external factors such as:
- Logistics delays
- Customs processing (for international shipments)
- High-demand periods (sales, Christmas, etc.)
Shipping Costs
Shipping costs will be calculated and displayed at checkout before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number so you can monitor your shipment at any time.
Delivery Delays
If your order is delayed beyond the expected timeframe, please feel free to contact us at:
We will do our best to assist you and locate your shipment.
Incorrect Address
It is the customer’s responsibility to provide a correct and complete shipping address.
We are not responsible for orders that cannot be delivered due to incorrect or incomplete addresses. In such cases, additional costs may apply for reshipping the order.
Lost or Undelivered Orders
If your order is marked as delivered but you have not received it, we recommend:
- Checking with neighbors or household members
- Contacting the shipping carrier
If the issue persists, please contact us at:
and we will help you resolve the issue.
International Shipping
We ship to multiple countries. Depending on the destination, the following may apply:
- Customs duties
- Import taxes
These costs are the responsibility of the customer.
Important
By placing an order on our store, you agree to this Shipping Policy.